{"id":3310,"date":"2026-07-09T19:38:06","date_gmt":"2026-07-09T19:38:06","guid":{"rendered":"https:\/\/kreston.20sagencia.com\/quality-policy-and-objectives\/"},"modified":"2026-08-11T19:59:10","modified_gmt":"2026-08-11T19:59:10","slug":"quality-policy-and-objectives","status":"publish","type":"page","link":"https:\/\/kreston.20sagencia.com\/en\/quality-policy-and-objectives\/","title":{"rendered":"Quality Policy and Objectives"},"content":{"rendered":"\t\t
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Quality Policy and Objectives<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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OBJECTIVE<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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This policy aims to establish the guidelines and objectives of the Quality Management System, designed to ensure compliance with applicable current regulations and to guarantee excellence in all processes related to the provision of services by Kreston RM S.A.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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SCOPE<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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This policy applies to all stakeholders of Kreston RM S.A., including owners, senior management, employees, suppliers, clients, collaborators, government agencies, non-governmental organizations, and competitors. Its scope covers all business and regional units in Colombia, and all parties involved are responsible for ensuring strict compliance. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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QUALITY POLICY<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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At Kreston RM S.A., we are committed to supporting our clients in their business evolution by delivering comprehensive solutions in fiscal auditing, auditing, consulting, project supervision, and outsourcing, with a strategic, human, and ethical approach. Our quality policy is based on three fundamental pillars: <\/p>

Service excellence:<\/strong> We guarantee timely, reliable, and high-quality services that not only meet legal and contractual requirements but also strengthen our clients’ sustainable decision-making.<\/p>

Proximity and innovation:<\/strong> We promote trust-based relationships founded on proximity, active listening, and deep understanding of our clients’ challenges, integrating innovative tools that enable us to anticipate risks and generate value beyond regulatory compliance.<\/p>

Continuous improvement and human talent:<\/strong> We drive continuous improvement of our processes, supported by a multidisciplinary, highly qualified team backed by a global network, committed to integrity, responsibility, and constant learning.<\/p>

We commit to providing the necessary resources to maintain and continuously improve our Quality Management System, adapting to environmental changes and contributing to our firm’s positioning as a benchmark in Colombia and Latin America by transforming auditing into a strategic growth driver.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t

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QUALITY OBJECTIVES<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tStrengthen the management and efficiency of internal processes<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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    Improve the planning, monitoring, and control of auditing, consulting, and project supervision processes, promoting standardization and continuous optimization of operational activities.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tStrengthen digital transformation and information traceability<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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      Increase by 20% the effective use of technological tools in auditing, consulting, project supervision, and fiscal auditing processes over the next year.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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      • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tGuarantee the technical and ethical competence of human talent<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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        Ensure that 100% of personnel participate in at least two annual training sessions focused on technical, regulatory, and ethical topics that strengthen their performance and contribute to system improvement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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        • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tIncrease the effectiveness of the Quality Management System<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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          Reduce by 30% the nonconformities identified in internal audits over a 12-month period through strengthened root cause analysis, corrective actions, and continuous improvement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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          • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tStrengthen regulatory compliance and document management<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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            Guarantee that 100% of processes have updated and controlled documentation in accordance with legal, regulatory, and Quality Management System requirements<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

            Quality Policy and Objectives OBJECTIVE This policy aims to establish the guidelines and objectives of the Quality Management System, designed to ensure compliance with applicable current regulations and to guarantee excellence in all processes related to the provision of services by Kreston RM S.A. 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